Support Center

Simple Email Edits

Last Updated: Aug 23, 2017 04:18PM EDT
Your email templates can be customized using HTML code. HTML code allows you to do many different things, including making text appear bold, italicized, or underlined, changing the color of your font, and inserting hyperlinks. Even if you've never used HTML before, after reviewing the instructions and examples in the table below, you'll be able to customize your emails to achieve the results you want. It's simple!

To edit your email templates, go to Settings > Email Templates and click on the template you'd like to edit. Once you know where you want your HTML code to go, you'll start with an opening tag, and finish with a closing tag. Text that is in between the two tags will be transformed. 
 
HTML Opening Tag HTML Closing Tag Description Sample Replaced With
<b> </b> Bold text <b>Cancellation Policy:</b> Cancellation Policy:
<i> </i> Italic text <i>Cancellation Policy:</i> Cancellation Policy:
<b><i> </i></b> Bold and Italic text <b><i>Cancellation Policy:</i></b> Cancellation Policy:
<font color="red"> </font> Change the font color <font color="red">Cancellation Policy:</font> Cancellation Policy:
<center> </center> Centered text <center>Cancellation Policy</center> Cancellation Policy
<a href="http://yoursite.com/"> </a> Clickable link to site Click <a href="https://secure.thinkreservations.com/the_viewpoint/gift-certificates">HERE</a> to purchase a certificate. Click HERE to purchase as certificate.
<img src="http://yoursite.com/image.jpg width="100" height="100"> Inline image <img src="http://bit.ly/2axmeFi" height="153" width="125">
<a href="https://yoursite.com/"><img src="http://yoursite.com/image.jpg width="100" height="100" /> </a> Clickable image to site <a href="https://secure.thinkreservations.com/the_viewpoint/gift-certificates"><img src="http://bit.ly/2axmeFi" width="125" height="153" /></a>
<ul>
<li>
</li>
</ul>
Bulleted list <ul>
<li>No smoking</li>
<li>No children under 12</li>
<li>No pets</li>
</ul>
  • No smoking
  • No children under 12
  • No pets


You can preview your work for email templates by selecting the email template you wish to see and clicking the green Customize button on the bottom left of any bill (assuming there is an email address on file for the customer).

 

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