You must have a payment processor set up before you can start using ThinkReservations. ThinkReservations uses the payment processor to validate the credit card information submitted through your online booking engine. Proper validation is required before a reservation can be made online, regardless of your deposit policy.
If you are an existing ThinkReservations customer considering switching payment processors, please note: Switching the processor account will result in all retained credit cards being lost. You could either reach out to future guests to obtain the credit card info again or simply wait until the guests arrive for their stay.
Working with Heartland:Visit Heartland Payment Systems to learn more about setting up an account. We encourage you to let us know if you'd like to explore working with Heartland, as we are often able to direct you to the representative for your area. If you contact Heartland first on your own, please forward the name and contact information for your Heartland representative to your ThinkReservations set up manager, so we can assist in getting your account properly connected. We can verify that Heartland has everything they need from you and that your account will be ready prior to your launch and training date. Once your account has been configured properly in ThinkReservations you will be able to take credit card payments and online reservations.
Working with Authorize.net:Sign up for Authorize.net's Payment Gateway service through your payment processor or directly through Authorize.net's website. Please note that this is a fee-based service from Authorize.net. Typically this is a monthly fee and a per-transaction fee. Sometimes these fees are covered in part or in full by your payment processor.
It's important to note that you will want an E-Commerce account to accept card-not-present transactions.
Once your account has been approved and created, reach out to your ThinkReservations set up manager and they will connect your account to ThinkReservations. You will then be able to accept credit card payments and online reservations.