Support Center

Setup your Payment Processor

Last Updated: Apr 27, 2017 05:37PM EDT
ThinkReservations can integrate directly with a few payment processors or with a payment gateway. Currently the payment processors that we can integrate are Braintree Payments, and Heartland Payments. If you would like to work with another payment processor then you will need to use Authorize.net as a payment gateway. Basically Authorize.net acts as a middle man to allow you to use your existing payment processor of choice -- provided that they can integrate with Authorize.net. Suthorize.net charges a monthly fee and a per-transaction fee. Sometimes these fees are covered by your payment processor.

You must have a payment processor setup before you can start using ThinkReservations. This is because ThinkReservations uses the payment processor to validate the credit card information. Proper validation is required before a reservation can me made online, regardless of your deposit policy.
 

To setup Heartland:

Contact Heartland Payment Systems to inquire about setting up an account. Please forward on the name and contact information for your Heartland representative to ThinkReservations support so we can assist in getting your account properly setup. Once we have that information we can verify that Heartland has everything they need from you and that your account is setup and connected in ThinkReservations. Once your account has been configured properly in ThinkReservations you will be able to take credit card payments and online reservations.
 

To setup Braintree:

Visit Braintree's website to start the process of setting up an account. Once you fill out the form your account will be reviewed for underwriting typically within 48 hours. Once your production account has been approved please reach out to ThinkReservations support so we can connect your Braintree account with ThinkReservations. The sandbox account that they give you initially is not the same as a production account as the sandbox account does not allow you to process credit cards. You will also need a privacy policy to put on your website. If you would like to use the generic one we create for you let ThinkReservations support know and we will provide the link. Once your production account has been properly setup in ThinkReservations you will be able to take credit card payments and online reservations.
 

To setup Authorize.net

Sign up for Authorize.net's Payment Gateway service through your payment processor or directly from Authorize.net's website. Please note that this is a fee-based service from Authorize.net. Typically this is a monthly fee and a per transaction fee. Sometimes these fees are covered in part or in full by your payment processor.



It's important to note that you will want an E-Commerce account to accept card-not-present transactions.

Once your account has been approved and setup, reach out to ThinkReservations support so we can connect your account to ThinkReservations. Once your account has been properly setup in ThinkReservations you will then be able to accept credit card payments and online reservations.



 

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