Support Center

Configure Business Settings

Last Updated: Jul 12, 2017 03:37PM EDT
Business Settings in ThinkReservations is where you program some basic settings for your ThinkReservations account. Access your business settings by clicking on Settings --> Business Settings.

Name: Business Name

Description: Short description about your business. 

Address: The physical address of the location guests need to go to check in.

Time zone: Local time zone for your business.

Phone: Main business telephone number.

Notification email: Make sure your notification email is correct. This is the email that will receive notifications when reservations are made online, copies from all emails sent to customers, and general announcements from ThinkReservations. Enter multiple email addresses separated by a comma. 

BCC all customer emails to: If you want to receive a copy of all emails sent to customers, enter one or more emails addresses here. We strongly recommend you enter at least one email address. ThinkReservations does not store a copy of emails sent to customers.

Website URL: Enter a friendly name for your website, such as viewpointbb.com

Terms & Conditions: Enter the terms and conditions for your property. Include all information about your policies. Guests booking online will be required to check a box indicating that they have read your terms. HTML is not currently supported here.

To insert your Terms & Conditions into any of your email templates, use the personalized variable: ${business.terms_and_conditions}

Cancellation Policy: Enter your cancellation policy here. Make sure to include information if your policies differ for events or holidays. Guests booking online will be required to check a box indicating that they have read your cancellation policy as well. HTML is not currently supported here. 

To insert your Cancellation Policy into any of your email templates, use the personalized variable: 
${business.cancellation_policy}

Important Note: Make sure your Terms & Conditions and your Cancellation Policy are kept up-to-date with what is on your website. We separate your cancellation policy from your other policies for a good reason--in the event of a charge back, many credit card companies now require proof that the customer specifically agreed to the cancellation policy. This gives you a better chance of winning that charge back. 

Google Analytics: Indicate if your website uses Classic or Universal analytics.

Account ID: Enter your Google Anaylics account ID. Example: UA-12345678-1

Google Adwords Conversion ID and Conversion Label: Enter your conversion ID and optionally your conversion label if you are using Google Adwords.

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