Support Center

ThinkReservations Reports

Last Updated: Oct 24, 2018 01:50PM EDT

Reservations Reports

Reservations by Booking Date

This report displays confirmation #’s with reservations that were booked within a specific date range.  Only confirmation #’s associated with a room reservation are included in this report.  Reported dollar amounts include room and non-room charges.

Reservations by Arrival Date

This report displays confirmation #’s with reservations that are arriving within a specific date range.  Only confirmation #’s associated with a room reservation are included in this report.  Reported dollar amounts include room and non-room charges.

Canceled Reservations

This report displays all confirmation #’s, room and non-room, that were canceled within a specific date range.  Reported dollar amounts reflect the post-cancellation values and, therefore, can include charges for cancellation fees and other charges that guests are held accountable for after cancellation..

Reservations by Channel

This report displays confirmation #’s with reservations that are arriving within a specific date range and groups them by booking channel.  Only confirmation #’s associated with a room reservation are included in this report.  Reported dollar amounts include room and non-room charges.

Reservations by Payment Status

This report displays confirmation #’s with reservations that are arriving within a specific date range and groups them by payment status. Confirmations are grouped by the following payment statuses: No Payment, Partially Paid, and Paid in Full.  Reported dollar amounts include room and non-room charges.  It is recommended that you run this report for a period of a few months to get the full-picture of any confirmations requiring attention.

Reservations by Attribute

This report displays bill attribute information for confirmation #’s with room reservations within a specific date range. Only confirmation #’s with room reservations that have a bill attribute entered are included.  You must select an attribute to be displayed.  Reported dollar amounts include room and non-room charges, excluding any taxes.

Reservations by Agent

This report groups reservations within a specific date range by the agent that created them.  You can choose the report to display reservations “Booked”, “Arriving”, or “In House” between the dates selected.  The agents are identified by their user login ID.   The agent “ThinkReservations” will include all non-phone reservations.  Reported dollar amounts include all charges including tax for each confirmation ID.

Booking Pace Report

Formerly knows as the "Comparison Report", this report compares the rate at which customers make reservations at one point in time versus another point in time. The dates you select are  flexible to allow comparison of any points in time and any date ranges that you want to compare.  “Booked As Of” date -  includes reservations booked up to the close of the previous day.

Guest Forecast

This report displays the number of overnight guests that will be at your business within a specified date range, based on reservations booked to date.  Results will display number of rooms arriving, staying over and departing as well as number of adults and children in-house.  The number of people correspond to the rooms arriving and staying over.  Additional information includes the number of nights booked and nights blacked out.  By entering dates in the past, you can access historical information on the number of adults and children that have stayed with you.

 
NOTE:  FOR ALL OCCUPANCY REPORTS THE CALCULATION OF OCCUPANCY W/BLACKOUTS IS INCORRECT.  INSTEAD OF ADDING THE BLACKOUT TO THE NUMBER OF ROOMS BOOKED, WE SHOULD SUBTRACT THE BLACKOUT FROM THE NUMBER OF ROOMS AVAILABLE.

Occupancy by Date

This report displays occupancy information by date for the date range selected.  Reported details include number of rooms available, number of rooms occupied and number of rooms blacked out.  Occupancy is calculated both with and without blackouts.  The total for the period selected is reported, with a breakdown by day, week, month, quarter or year.

Occupancy by Room

This report displays occupancy information by room for the date range selected.  Reported details include number of rooms available, number of rooms occupied and number of rooms blacked out.  Occupancy is calculated both with and without blackouts.  The total for the period selected is reported along with subtotals by room.  You can choose to display by day, week, month, quarter or year for each room.

Occupancy by Room Type

This report displays occupancy information by room type for the date range selected.  Reported details include number of rooms available, number of rooms occupied and number of rooms blacked out.  Occupancy is calculated both with and without blackouts.  The total for the period selected is reported along with subtotals by room type.  You can choose to display by day, week, month, quarter or year for each room type.

Geographic Origin

This report displays the geographic origin of all reservations arriving within a specific date range.


Point of Sales Reports

Point of Sales by Date

This report displays sales that were created within a specific date range. A Point of Sale is a bill that does not contain any rooms.

Canceled Point of Sales

This report displays sales that were canceled within a specific date range. A Point of Sale is a bill that does not contain any rooms.

Point of Sales by Payment Status

This report displays sales that were created within a specific date range and groups them by payment status. This is useful to identify if any sales that were created have not been paid in full. A Point of Sale is a bill that does not contain any rooms.
 

Accounting

Summary

This report displays any debits and/or credits per account for the dates specified. It is a high level view of exactly how your accounts changed within a specific date range.

Accounts

This report shows journal postings per account for the dates specified. This report is useful in order to detail exactly how an Account has changed within a specific date range.

Journal

This report shows each journal entry for the dates specified. A journal entry details how an individual revenue/payment item affected the Chart of Accounts.

Night Audit

This report walks you through the night audit process and allows you to close your books for the dates specified by finalizing the audit. When the books have been locked by the night audit, they cannot be unlocked.


Revenue

Revenue by Date

This report displays how much revenue was recognized within a specific time period. This report includes all revenue.

Revenue by Room

This report displays how much revenue was recognized per room. This report does not contain Item revenue.
Revenue by Item
This report displays how much revenue was recognized per item. This report does not contain Room revenue.

Revenue by Rate Type

This report displays how much revenue was recognized per rate type. This report does not contain Item revenue.

Revenue by Account

This report displays how much revenue was recognized per revenue account. This report contains all revenue.

Revenue by Agent

This report displays how much revenue was recognized per agent (Employee at your property). The Agent that added item is the agent that gets attributed with the revenue. This report contains all revenue.

RevPAR by Date

This report calculates your Revenue Per Available Room (RevPAR).

RevPAR by Room

This report calculates your Revenue Per Available Room (RevPAR) per room.

Payments

Payments by Date

This report displays payments with a payment date between the dates specified.

Payments by Type

This report displays payments with a payment date between the dates specified and groups them by payment type.

Payments by Agent

This report displays payments with a payment date between the dates specified and groups them by agent (employee).

Payments by Agent and Type

This report displays payments with a payment date between the dates specified and groups them by agent (employee) and type.

Shift Change

This report displays payments created within the date and times specified. Please note the timezone is always the business timezone.

Credit Card Batch

This report displays credit card payments with a payment date between the dates specified. This report is useful to match against your daily batch settlement report sent from your payment processor. Note that your payment processor might not be set to batch out at the end of the day.

Deposits Received by Date

This report shows deposits that were received between the date specified. Payments must be made in advance of their billing date.

Deposits Applied by Date

This report shows deposits that were applied between the date specified.

Deposit Liability

This report shows your total deposit liability as of a certain date.

Front Desk

Availability Calendar

This report displays a chart detailing availability within a specific date range. If the room is available, we will display the price of that room for the requested rate type.
Room Assignment Chart
This report displays a chart that displays which guests are staying within the dates specified.
Arrivals

Departures
Guests in House
Housekeeping
Housekeeping by Room Group
Kitchen

Gift Certificates

Gift Certificates Sold
Gift Certificates Redeemed
Gift Certificates Liability

Taxes

Tax Summary
Taxes by Date
Taxes by Item
Taxes by Account

Special Reports (Black bar at the top)

Front Desk Report
Tasks
Sales
Customers
Gift Certificates

Contact Us

d823003ec4e62f7c319afe831ca4aee6@thinkreservations.desk-mail.com
http://assets2.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete