Support Center


  • How to Retain a Credit Card

    In ThinkReservations you can retain a customer's credit card to a bill or reservation to your connected paymen...

    Apr 09, 2019 02:22PM EDT
  • How to Charge a Credit Card

    To charge a guest with the retained credit card in ThinkReservations follow these steps: 1) Open the bill/res...

    Apr 26, 2019 11:33AM EDT
  • How to Refund a Customer

    If you need to refund a customer or guest, follow the below steps. The process is a bit different depending on...

    Apr 03, 2019 03:03PM EDT
  • How to Create a Payment

    It's important to keep ThinkReservations up to date with customer payments. Payment Methods: By default, we ...

    Dec 06, 2016 04:44PM EST
  • Credit on

    Update from In Spring 2019 temporarily suspended their Expanded Credit Capabiliti...

    Aug 27, 2019 02:14PM EDT
  • How to transfer funds from one reservation to another

    Sometimes in ThinkReservations you need a way of transferring funds from one reservation to another. Perhaps t...

    Sep 13, 2016 08:57PM EDT
  • Create a Custom Payment Type

    If you would like to show a record of a payment that does not fall within the default payment methods, you can...

    Sep 02, 2016 02:42PM EDT
  • How to Delete a Credit Card

    Deleting a credit card from ThinkReservations is easy to do. If you have a card retained for a reservation tha...

    Apr 01, 2019 02:46PM EDT

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