Contact Us
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If you need additional help or support, please contact us at:
Email: support@thinkreservations.com
Phone: 877-736-4195 x2
Support Center
Payments
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How to Retain a Credit Card
In ThinkReservations you can retain a customer's credit card to a bill or reservation to your connected paymen...
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How to Charge a Credit Card
To charge a guest with the retained credit card in ThinkReservations follow these steps: 1) Open the bill/res...
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How to Refund a Customer
If you need to refund a customer or guest, follow the below steps. The process is a bit different depending on...
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How to Create a Payment
It's important to keep ThinkReservations up to date with customer payments. Payment Methods: By default, we ...
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Credit on Authorize.net
Update from Authorize.net: In Spring 2019 Authorize.net temporarily suspended their Expanded Credit Capabiliti...
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How to transfer funds from one reservation to another
Sometimes in ThinkReservations you need a way of transferring funds from one reservation to another. Perhaps t...
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Create a Custom Payment Type
If you would like to show a record of a payment that does not fall within the default payment methods, you can...
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How to Delete a Credit Card
Deleting a credit card from ThinkReservations is easy to do. If you have a card retained for a reservation tha...