Support Center


  • How to Retain a Credit Card

    In ThinkReservations you can retain a customer's credit card for use in their reservation or bill. A credit ca...

    May 30, 2018 10:19AM EDT
  • How to Charge a Credit Card

    To charge a guest with the retained credit card in ThinkReservations follow these steps: 1) Open the bill/res...

    Jun 14, 2018 02:49PM EDT
  • How to Refund a Customer

    If you need to refund a customer or guest, follow the below steps. The process is a bit different depending on...

    Jun 14, 2018 02:08PM EDT
  • How to Create a Payment

    It's important to keep ThinkReservations up to date with customer payments. Payment Methods: By default, we ...

    Dec 06, 2016 04:44PM EST
  • Credit on

    If you are using for your Payment Gateway, you will not be able to refund your customer if the t...

    Apr 27, 2017 05:36PM EDT
  • How to transfer funds from one reservation to another

    Sometimes in ThinkReservations you need a way of transferring funds from one reservation to another. Perhaps t...

    Sep 13, 2016 08:57PM EDT
  • Create a Custom Payment Type

    If you would like to show a record of a payment that does not fall within the default payment methods, you can...

    Sep 02, 2016 02:42PM EDT

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