Contact Us
- Email Us
-
If you need additional help or support, please contact us at:
Email: support@thinkreservations.com
Phone: 877-736-4195 x2
Support Center
Payments
-
How to retain a credit card
In ThinkReservations you can retain a customers credit card for use in their reservation. A credit card that i...
-
How to Charge a Credit Card
To charge a guest with the retained credit card in ThinkReservations follow these steps: 1) Open the bill/res...
-
How to refund a customer
If you need to refund a customer or guest, follow the below steps. The process is a bit different depending on...
-
How to Create a Payment
It's important to keep ThinkReservations up to date with customer payments. Payment Methods: By default, we ...
-
Credit on Authorize.net
If you are using Authorize.net for your Payment Gateway, you will not be able to refund your customer if the t...
-
How to transfer funds from one reservation to another
Sometimes in ThinkReservations you need a way of transferring funds from one reservation to another. Perhaps t...
-
Create a Custom Payment Type
If you would like to show a record of a payment that does not fall within the default payment methods, you can...