Click on the template you wish you edit. You can adjust the following:
- Name - This is the arbitrary name of your email template so that you and your staff can identify it.
- Subject - This is the subject line of the email that is sent with the email. Note that the subject line supports the use of Personalized Variables.
- Message - This is the main content or body of the email message. This can include HTML and Personalized Variables.
To edit, change the text as you see fit. If you need to add a link or wish to add text effects such as bold or italicized test, refer to our Advanced Email Edits article for details. Note the list of Personalized Variables at the bottom of the Editing email template page. Simply cut and paste them into your message to use them.
If you would like to "preview" these edits you can click the green Customize button inside of any bill with a valid email address.
Related: Personalized Variables in Emails
Related: Advanced Email Edits