ThinkReservations' business hours are:
CUSTOMER PHONE SUPPORT:
➤ Monday through Friday: 8:00 am - 7:00 pm ET
Our offices are closed during US holidays.
EMERGENCY PHONE SUPPORT:
➤ 24/7/365 Emergency phone support is available anytime outside of normal business hours for emergencies.
Our ticketing system is only monitored Monday - Friday, 8-7 ET, please call for emergencies.
You can reach ThinkReservations via phone:
➤ +1 (877) 736-4195 within the US
➤ +1 (206) 641-9538 outside the US
Raise a Support Ticket:
➤ Submitting a Ticket via the online form is no longer supported. Please send an email to firstname.lastname@example.org.
Send an email:
Chat with us:
➤ Use the Live Chat With Support button from the help menu.
Live chat is in beta - please let us know if you are interested in being added to our list of beta testers!
➤ Monday through Thursday: 9:00 am - 5:00 pm ET
➤ Friday: 9:00 am - 4:00 pm ET
We look forward to hearing from you soon!
To get to your Support Center right from within ThinkReservations, simply click the help button on the top right of your screen.