Front Desk Staff Training Videos

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This video series contains 13 concise videos to help train your front desk staff using ThinkReservations. The total play length is 50 minutes.

Covered topics are:

  • Navigating the Reservation Calendar
  • Reservation Overview
  • Creating a Phone Reservation
  • Taking a Payment
  • Emailing a Guest
  • Email Rules in Settings
  • Refunding Payments
  • How to Cancel a Reservation
  • Managing Items in Settings
  • Managing Packages in Settings
  • Calendar Notes
  • Blackouts
  • Selling a Gift Certificate


See also: Getting Started

S
Sean is the author of this solution article.

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