Please visit our new help center at help.thinkreservations.comYou can also access this by clicking the ? button inside ThinkReservations.

Create and Manage Users

ThinkReservations allows you to set up a user account for each employee who needs access to the system and set specific permissions for them. Conversely, if you wish to have one account used by multiple people, the system will allow for them to be logged in at the same time on different machines.

NOTE: Users are required to change their password at least every 90 days!

Click Settings in the black bar at the top, and choose User Management

To delete an employee's account, click the red Delete button at the bottom of their permission list.

To create a new account, click on New button at the top right of the page.

To manage an employee's account, click on the name of the employee.

Clicking on the employee's name will take you to the user edit screen. This gives the permission list. Here you can change the following: 

  • Name - Arbitrary name for the user 
  • Phone - Optional
  • Notes - General notes for this user
  • PERMISSIONS - Check the box to enable the permission setting for this user 

When you are done editing the user, click the Save button at the bottom to commit your changes. 

NOTE: Actions completed in ThinkReservations are logged with the user signed in at the time the action was completed. For auditing and training purposes, it is therefore important that your staff is diligent when logging in when they are active on the system, and logging out when done.

Related: User Permissions


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