Using the RemoteLock Integration

If you don't already have RemoteLock integrated with ThinkReservations, check out this article: Getting Started with RemoteLock

Door codes will be automatically configured for reservations 2 days prior to check-in date. To view or change the door code, open the guest's reservation and click on the Key icon next to the Check In / Check Out button.

A modal will open like the one shown below that will allow you to view and modify the existing pin code and activation/deactivation times. You can modify any of these fields, but the activation and deactivation dates can not be altered as they are tied to the arrival and departure dates of the reservation.

We recommend you review your email and test messaging rules to communicate the pin code to the guest.  Please remember to send the pin code within 2 days of arrival because the pin will only be available during that time.

To send door codes to your guests, use the following variable in your text or email template:

${reservation.remote_lock_pin}

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