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How to Add a Photo to Upsells

Items and Packages that are offered to the guests in the online booking engine can feature a photo. Adding a photo is very easy. This article will walk you through this process.

To add, review, change, or remove the image associated with an Item

  1. Navigate to Settings > ItemsThis will take you to the list of items that your business offers.  
  2. Find an item in the list, and click the blue Photo link in the Actions column. This will take you to the page where you can review, remove, or add a new item.
  3. Click the "Choose File" button (Or Browse, depending on your browser). This will open a popup on your computer.
  4. Choose an image from your computer that you would like to use with this item, and click Open in the popup.
  5. Enter some Alt text that briefly describes the item for ADA conformance.
  6. Click Save!

To add, review, change, or remove the image associated with a Package

  1. Navigate to Settings > Packages This will take you to the list of packages that your business offers.
  2. Find an item in the list, and click the blue Photo link in the Actions column. This will take you to the page where you can review, remove, or add a new item.
  3. Click the "Choose File" button (Or Browse, depending on your browser). This will open a popup on your computer.
  4. Choose an image from your computer that you would like to use with this item, and click Open in the popup.
  5. Enter some Alt text that briefly describes the item for ADA conformance.
  6. Click Save!



Portrait,  Landscape, or square photos?

Portrait photos are recommended. (Those are the photos that are taller than they are wide.) Square and even landscape photos can work as well if you don't have a portrait-oriented photo to use.

How do I know if my Item or Package is being upsold on the booking engine?

When you are on the Items or Packages page in Settings, check the column labeled UPSELLABLE?. If you see a "Yes" here, then that item or package is being upsold to your guests on the online booking engine.

What's the Upsell page on the booking engine?

The Upsell page is the third step in the online booking engine flow. This is shown to guests who book direct with you online.

What's a Package?

Packages are a collection of items, packaged together because the individual items that make up the package might be taxed differently, belong to different revenue accounts, or have different item task rules.

Where can I get generic photos?

There are many sites like Pixabay, Unsplash, StockSnap, and Pexels that allow you to use images for commercial use, free of charge. Paid images will always have the best content, of course. You cannot use random images you find online that are not licensed for commercial use. One tip is to use Google Images and select "Commerical & other licenses" from the Tools menu.

For more on editing and working with Items and Packages, see here:




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