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Reports - Front Desk

Front Desk reports are designed to provide you with the added tools to manage your time and the time of your front desk, housekeeping, and kitchen staff.

Availability Calendar

This report displays a chart of availability and room rate for each night within a specific date range. Every room is shown on the chart, even if you have room types.  You must specify the rate type for which you want to display rates.

Best Use:

  • As a printed copy of current availability when you do not have access to a computer and may be taking reservation calls.

Room Assignment Chart

This report displays a chart that includes which guests are staying in which rooms within the dates specified.  The information provided is the guest's name, arrival date, and departure date.

Best Use:

  • As a backup of guest arrival and departure information when you do not have access to a computer.

Arrivals

This report displays all the customers who are arriving within the dates specified.  The report is sorted by date and displays the guest name, room, check-in and check-out dates, # nights, # guests, and notes accompanying the reservation.

Departures

This report displays all the customers who are departing within the dates specified.  The report is sorted by date and displays the guest name, room, check-in and check-out dates, # nights, # guests, and notes accompanying the reservation.

Guests in House

This report displays all the customers who are in-house within the dates specified.  The report is sorted by date and displays the guest name, room, check-in and check-out dates, # nights, # guests, and notes accompanying the reservation.

Housekeeping

This report details the housekeeping activities for reservations within the dates specified.  The report is sorted by date then by Arrivals, Departures, and Staying Over.  The report displays room, guest name, status, check-in and check-out dates, # guests, and notes accompanying the reservation.

Housekeeping by Room Group

This report details the housekeeping activities for reservations within the dates specified and groups them by room group.

Kitchen

This report displays all dietary preferences of the customers who are in-house.  The report is sorted by date and displays room, guest name, status, check-in and check-in dates, # nights, and notes accompanying the reservation.

Batch Printing

This report allows you to print many reservations in a batch.  You select either arriving or departing reservations, select the date of arrival or departure, and choose which form you want to be printed.  You will be able to choose from any of the print templates created for your property, the same forms that are available to print on an individual reservation.  All reservations meeting the selection criteria will be displayed.  Click on “Print” to print the forms.



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