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Folios & Groups Overview

The two questions we wanted to solve:

1. How do you split a bill?

Situation 1: Guest checks out and wants their friend to pay for 1 night of the stay

Situation 2: Guest is traveling for business and requires a statement of charges that do not include personal charges

Situation 3: Guest made a reservation through an OTA, paid for the room already through the OTA, and now needs a bill to reflect only the additional charges accrued.

2. How do you manage a group reservation?

Situation 1: A company wants to make a reservation for each of their employees and wants to pay for all the charges.

Situation 2: A company wants to make a reservation for each of their employees and wants to pay for only the room charges. Employees will pay for additional charges, such as food.

Situation 3: A couple want to book their wedding at your business, pay for the event, and have guests pay for their own room and charges.

The solution is folios

 What is a folio?

A list of transactions associated to the guest during their stay.  These transactions can consist of both charges incurred (daily room charges, etc) and payments made. A folio is used to generate a final bill to the guest during check out.

Why are folios important?

They allow us to simply answer the two questions shown earlier:

1. How do you split a bill?

Answer: Creat a new folio and move the transaction over to that folio.

2. How do you manage a group reservation?

Answer: Create a folio for the group, and move any charges into this folio that need to be paid by the group point of contact.

What's Changed?

ThinkReservations now supports:

  • The concept of folios
  • The ability to move transactions across folios
  • Ability to create group reservations and have a group folio




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