The two questions we wanted to solve:
1. How do you split a bill?
Situation 1: Guest checks out and wants their friend to pay for 1 night of the stay
Situation 2: Guest is traveling for business and requires a statement of charges that do not include personal charges
Situation 3: Guest made a reservation through an OTA, paid for the room already through the OTA, and now needs a bill to reflect only the additional charges accrued.
2. How do you manage a group reservation?
Situation 1: A company wants to make a reservation for each of their employees and wants to pay for all the charges.
Situation 2: A company wants to make a reservation for each of their employees and wants to pay for only the room charges. Employees will pay for additional charges, such as food.
Situation 3: A couple want to book their wedding at your business, pay for the event, and have guests pay for their own room and charges.
The solution is folios
What is a folio?
A list of transactions associated to the guest during their stay. These transactions can consist of both charges incurred (daily room charges, etc) and payments made. A folio is used to generate a final bill to the guest during check out.
Why are folios important?
They allow us to simply answer the two questions shown earlier:
1. How do you split a bill?
Answer: Creat a new folio and move the transaction over to that folio.
2. How do you manage a group reservation?
Answer: Create a folio for the group, and move any charges into this folio that need to be paid by the group point of contact.
What's Changed?
ThinkReservations now supports:
- The concept of folios
- The ability to move transactions across folios
- Ability to create group reservations and have a group folio