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Reservations

Reservations and invoices

Reservations

  • Make a Reservation Over the Phone
  • Modify Dates, Occupancy, Rate, Room, and Status for a Reservation
  • Add or Remove a Room on a Reservation
  • Change or Edit Guest Information
  • Cancel a Reservation
  • How to Reinstate a Canceled Bill
  • Tax Exempt
  • Navigating the Reservation Calendar
  • Creating Phone Reservations
  • Managing Blackouts
  • Calendar Notes
  • Reservation Source Channels
  • Changing the Customer Assigned to a Bill
  • Update the Customer’s Information from within a Bill

Folios and Group Reservations

  • Understanding Folios on a Standard Reservation
  • Creating a New Group Reservation
  • Using Folios within a Group Reservation
  • Cancel a Group Reservation
  • Folios & Groups Overview
  • Converting Multi-Room Reservation to Group Reservation
  • How to Split a Bill

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