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General FAQs

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  • Resources for Responding to COVID-19
  • How Do I Update My Rates?
  • Why is My Reservation Calendar Grayed Out?
  • How to Discount a Bill or Reservation
  • How Do I Get Notified of New Reservations?
  • ADA Compliance and Alt Text
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  • How Safe is My Data Online?
  • What Is this $1 TEST MODE Transaction Email from Authorize.net?
  • How Do I Disable Authorize.net Transaction Emails?
  • How Do I Add an Icon for ThinkReservations on My iPhone or iPad?
  • Why Does My Calendar Not Work on My iPhone or iPad?
  • How do I Mark the Room as Clean or Dirty?
  • Why am I NOT Getting Pop-ups in ThinkReservations?
  • How to Switch to Google DNS
  • Working with CSV Files on the Safari Browser
  • What Reports Should I Pull When I am Closing or Transferring Ownership of my Account?

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