Below are the instructions for downloading the mobile app (it's a PWA which is different than most apps you're familiar with, so you don't download it from the App store). Please note: currently, the PWA will only work if you have ThinkMessenger enabled. This will change soon to make the application usable by anyone.
Open Safari browser
Click the Options button (looks like a square with an arrow pointed up at the top of the square)
- Swipe up on the bottom half to see further down the options list
Choose "Add to Home Screen"
- For more visual instructions, scroll down for a video example
Open Chrome browser
If you don't see "Install" on the screen, click the three vertical dots in the top right corner, then click "Install app"
For more visual instructions, scroll down for a video example
Note: Notification functionality may differ across different devices and operating systems. For more details, please refer to our support article regarding Notifications.
iPhone instructional video. Be sure you're using Safari!
Android instructional video. Be sure you're using Chrome!